Privacy Policy - AIIVARS

AIIVARS is operated by AIIVARS LLC, an Arizona limited liability company ("Company," "we," "our," or "us"). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our software development and consulting services.

1. Information We Collect

Contact Information

When you reach out to us, book a consultation, or sign a project agreement, we collect:

Name, email address, phone number
Company name, job title, and industry
Billing address and payment details (processed by third-party payment processors)
Messages, support requests, and feedback you send us

Business Information

During our engagements, you may share business information necessary for us to deliver our services, including:

Project requirements, technical specifications, and business process documentation
Access credentials to your systems, databases, or third-party services (used solely to perform agreed-upon work)
Business data relevant to your project (e.g., sample datasets, analytics, or content)

Usage Data

When you visit our website, we automatically collect:

Device Information: IP address, browser type, operating system, device identifiers
Usage Data: Pages visited, time spent on pages, clicks, referring URLs
Cookies and Tracking: See "Cookies and Tracking Technologies" section below

2. How We Use Your Information

We use collected information to:

Provide our software development, AI, automation, and consulting services
Communicate with you about your project, invoices, and account
Respond to your inquiries, comments, and support requests
Improve our website, services, and user experience
Send promotional communications (only with your consent; you can opt out at any time)
Monitor and analyze website traffic, usage trends, and performance
Detect, investigate, and prevent fraudulent activity and security incidents
Comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information.

We may share your information only in the following limited circumstances:

Service Providers: Third parties who perform services on our behalf (hosting, payment processing, email delivery, analytics) under appropriate agreements that require them to protect your information
Legal Requirements: When required by law, subpoena, court order, or government request
Protection of Rights: To protect the rights, privacy, safety, or property of AIIVARS, our clients, or the public
Business Transfers: In connection with a merger, acquisition, or sale of assets, in which case your information would remain subject to this Privacy Policy

4. Cookies and Tracking Technologies

We use cookies and similar technologies on our website for the following purposes:

Essential Cookies: Required for basic website functionality (session management, security)
Analytics Cookies: Google Analytics (via Google Tag Manager) to understand how visitors use our site, which pages are most popular, and how to improve the experience
Marketing Cookies: To measure the effectiveness of our advertising and outreach
Live Chat Cookies: Tawk.to live chat to provide immediate support and remember your chat history

Managing Cookies: You can manage your cookie preferences at any time using the cookie banner or the "Cookie Settings" link in our footer. You can also control cookies through your browser settings.

Global Privacy Control (GPC) & Do Not Track: We honor the Global Privacy Control (GPC) browser signal. When detected, analytics and advertising cookies are automatically denied. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit (TLS/SSL) and at rest
Access controls and authentication requirements for all systems
Regular security assessments and vulnerability monitoring
Employee training on data protection and security best practices
Secure development practices including code review and testing
Incident response procedures for security events

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your information using industry best practices.

6. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you
Correction: Request that we correct inaccurate or incomplete information
Deletion: Request that we delete your personal information, subject to legal retention requirements
Opt-Out of Marketing: Unsubscribe from marketing emails at any time using the link in any email or by contacting us
Data Portability: Request your data in a commonly used, machine-readable format

To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.

7. CCPA/CPRA Rights (California Residents)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to Know: Request disclosure of the categories and specific pieces of personal information we have collected about you
Right to Delete: Request deletion of your personal information
Right to Correct: Request correction of inaccurate personal information
Right to Opt-Out: Opt out of the "sale" or "sharing" of personal information. We do not sell your personal information.
Right to Non-Discrimination: We will not discriminate against you for exercising your privacy rights

To exercise your CCPA/CPRA rights, contact us at [email protected]. We will respond within 45 days as required by law.

8. Data Retention

We retain your information for the following periods:

Account and Contact Information: Duration of our business relationship plus 3 years after the relationship ends
Project Data and Deliverables: As specified in your project agreement; typically 1 year after project completion unless otherwise agreed
Billing and Payment Records: 7 years (as required for tax and legal compliance)
Support Communications: 3 years from date of communication
Website Usage and Analytics Data: 26 months from date of collection
Marketing Preferences: Until you unsubscribe, plus 3 years to honor opt-out requests

When retention periods expire, we securely delete or anonymize your information. You may request earlier deletion by contacting [email protected], subject to legal retention requirements.

9. Third-Party Services

Our website and services use the following third-party services that may collect information according to their own privacy policies:

Google Tag Manager and Google Analytics: Website analytics and marketing measurement. Google Privacy Policy
Cal.com: Appointment and consultation scheduling. When you book a meeting, Cal.com processes the information you provide. Cal.com Privacy Policy
Tawk.to: Live chat support. Tawk.to may collect your IP address, browser information, pages visited, and any information you share during a chat session. Tawk.to Privacy Policy

We are not responsible for the privacy practices of third-party services. We encourage you to review their privacy policies.

10. Children's Privacy

Our website and services are not directed at children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly. If you believe we have collected information from a child under 13, please contact us at [email protected].

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected in accordance with this Privacy Policy.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new Privacy Policy on this page and updating the effective date. Your continued use of our website or services after such changes constitutes acceptance of the updated Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

Privacy Inquiries: [email protected]
General Support: [email protected]
Company: AIIVARS LLC
Website: aiivar.com